Privacy Policy
Effective Date: May 7, 2026
Business Name: GLOBAL TRADE SMART (Pty) Ltd
Privacy Policy – GLOBAL TRADE SMART (Pty) Ltd
GLOBAL TRADE SMART (Pty) Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, submit inquiries, request quotations, purchase products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and business information including:
1.1 Personal Information
Full name
Phone number
Email address
Physical or delivery address
Billing information
Company details where applicable
1.2 Order & Transaction Information
Products ordered
Invoice details
Payment confirmation details
Delivery requirements
Communication history
1.3 Technical Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device information
Pages visited
Website usage activity
Cookies and analytics data
This information helps improve website performance, customer experience, and security.
2. How We Use Your Information
We use collected information for legitimate business purposes including:
Processing customer inquiries and quotations
Managing orders and deliveries
Providing customer support
Verifying payments and preventing fraud
Improving our products and website functionality
Sending order updates and service communications
Complying with legal and regulatory obligations
Marketing products or promotions where permitted by law
We do not sell personal information to third parties.
3. Cookies & Website Tracking
Our website may use cookies and related technologies to:
Improve browsing experience
Remember website preferences
Analyze website traffic
Measure marketing performance
Enhance website security
Users may disable cookies through browser settings; however, some website features may not function properly.
4. Payment Security
GLOBAL TRADE SMART (Pty) Ltd takes reasonable precautions to protect payment and transaction information.
Sensitive payment information is processed through secure payment methods or verified banking procedures.
We may perform payment verification checks to reduce fraud and unauthorized transactions.
5. Sharing of Information
We may share customer information with trusted third parties only where necessary for business operations, including:
Delivery and logistics providers
Payment processing providers
Technical website service providers
Legal or regulatory authorities where required by law
Third-party service providers are expected to handle information responsibly and securely.
We do not share personal information for unrelated third-party marketing purposes.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete transactions
Provide services
Meet legal or accounting obligations
Resolve disputes
Maintain business records
When information is no longer required, reasonable steps may be taken to securely delete or anonymize it.
7. Customer Rights
Subject to applicable laws, customers may request to:
Subject to applicable laws, customers may request to:
Access their personal information
Correct inaccurate information
Request deletion of certain personal data
Object to specific data processing activities
Withdraw consent for marketing communications
Requests may be submitted using the contact details listed below.
8. Marketing Communications
Customers may occasionally receive:
Product updates
Promotional offers
Service announcements
Business communications
Customers may opt out of non-essential marketing communications at any time by contacting us or using available unsubscribe options.
9. Third-Party Links
Our website may contain links to external websites or services.
GLOBAL TRADE SMART (Pty) Ltd is not responsible for the privacy practices, security, or content of third-party websites.
Users should review the privacy policies of external websites before providing personal information.
10. Website Security
We implement reasonable technical and organizational measures intended to protect our website and customer information against:
Unauthorized access
Data misuse
Loss of information
Fraudulent activity
Cybersecurity threats
While we strive to protect information, no internet transmission or storage system can be guaranteed to be completely secure.
11. Children’s Privacy
Our website and services are intended for individuals and businesses capable of entering legally binding agreements.
We do not knowingly collect personal information from children.
12. Compliance With Applicable Laws
This Privacy Policy is designed to support fair information handling practices and online transparency requirements applicable to eCommerce businesses operating in South Africa.
Nothing in this policy limits any legal rights available under applicable data protection or consumer protection laws.
13. Updates to This Policy
GLOBAL TRADE SMART (Pty) Ltd reserves the right to update or modify this Privacy Policy at any time.
Changes become effective once published on this website.
Customers are encouraged to review this page periodically for updates.
14. Contact Information
For privacy-related questions, data requests, or support, please contact:
GLOBAL TRADE SMART (Pty) Ltd
27 Regent Street, Eureka, East London, Eastern Cape, 5247, South Africa
Phone: +27 75 085 6338
Email: info@globaltradesmart.co.za
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Privacy Policy | Shipping Containers South Africa | GLOBAL TRADE SMART
